Sales Manager  Full Time

About the Job:

An opportunity has arisen for Sales Manager to join our Sales & Marketing team in Jumeirah Beach Hotel. The main duties and responsibilities of this role are:

• Responsible for achieving the team incentive target for group’s room revenue, C&I revenue budgets across all segments.
• Responsible for managing the qualifying and converting leads for group business, catering, residential and non-residential plus focusing on room groups.
• Assist all leads which are delegated to the team and to yourself within the required months of responsibility.
• Respond promptly to group and event inquiries, providing customized proposals that align with client requirements and hotel standards.
• Negotiate rates, terms, and conditions to secure group and event bookings.
• Maintain follow-ups to ensure timely conversion of leads.
• Provide frequent feedback to DOSM on active leads ensuring there is a clear understanding of business on the books and potential conversions.
• Ensure accurate database management and tracking of activities and information through active in Delphi, meeting companies data standards.
• Join team members (Sales Managers/Executives) on-site inspections, internal meetings and support the team in “problem solving” to understand challenges within the group sales team and to lead by example
• Participate in MICE Sales and strategy meetings to align group sales efforts with overall hotel objectives.
• Maintain service level agreement standards for internal relationships and ensure customer service is maintained at an excellent level.
• Ensure all systems, policies and procedures (SOP) are in place for effective selling
• Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions
• Conducts site inspection effectively and professionally with thorough knowledge of clients’ needs and hotel products.
• Works closely with the Proactive group Sales team and Revenue Team.
• Collaborate with the Revenue Management Team to ensure group pricing aligns with hotel revenue goals.
• Meets with the Events Management Team on a regular basis to ensure that all event files are seamlessly handed over.
• Have excellent product knowledge including function space, audio-visual equipment, capacities, guest room inventory, room rates and menus.
• Be responsible for good BDRC and Meeting scope scores in event planning and service delivery.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Solid overall sales background in the five-star luxury hotel industry including a good understanding of all key segments
• Experienced in developing, managers and executing sales strategies
• Understanding & experience of basic revenue management practices
• Proficiency in hotel property management and sales systems (Delphi).
• Strong negotiation, communication, and organizational skills.