About the job
Job Description
Company Description
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow’s hospitality.
To join our Group, please visit https://careers.accor.com/
Job Description
Sales in attracting new and old customers to the hotel be responsible for providing assistance to the team;
Manage all aspects of sales activities, including receiving initial inquiries, timely preparation of prospect information, proposals, correspondence and contracts, pending reservations, etc. help coordinate and resolve issues such as:
Prepare proposals and contracts as required:
Contacting customers as necessary:
Control of timely return of contracts to the counterparty:
Accurate reporting of all advertising and information materials:
Coordinate specific marketing initiatives involving revenue streams:
To acquire and share knowledge about Hotel products, including accommodation services, meeting facilities, history and heritage, activities and local programming;
To participate in field inspections, familiarization tours, trade exhibitions;
To actively participate in production and hotel training programs
To participate in the improvement of systems and procedures:
Provide courteous assistance and proper coordination to hotel staff and guests;
Participate in weekly department meetings, daily meetings and trainings;
To immediately inform the direct manager about the problems or questions that have arisen so that they can be solved in time;
Understand and adhere to all departmental guidelines and policies;
To report any technical problems and necessary needs in the work process immediately to the direct manager;
To assist the work of other employees of the department;
Prepare and submit all reports directly to the manager during the period of duty;
Respond professionally to customer questions and understand their needs and requirements;
To establish close cooperation relations both with colleagues within the Sales department and with employees of other departments;
Qualifications
Higher education (tourism and hotel management is desirable)
Experience in the relevant position (preferred)
Knowledge of Opera PMS Software, Microsoft Windows computer programs
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must possess professional telephone etiquette and have an excellent command
Strong team player who can work independently in a fast paced environment
Dynamic, willing to learn
Have good sales and presentation skills
Additional Information
A wonderful hotel just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station.
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