About the job
About Fresha
Fresha is the only subscription-free appointment booking software for beauty and wellness businesses.
Available in 120+ countries worldwide, used by 100,000+ businesses and 450,000+ professionals worldwide. Over 800 million appointments have been booked through Fresha to date.
Salon, barbershop and beauty professionals can use the platform to manage their entire operations with intuitive software and financial technology solutions. Fresha has zero monthly fees with optional paid features, including card payment processing.
Fresha is headquartered in London, United Kingdom, with global offices in New York City, Vancouver, Sydney, Dublin, Amsterdam, and Warsaw. The company raised $185M in venture capital funding to date from leading institutional investors
Role Overview:
Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.
Arabic speaking is a mandatory requirement
Key accountabilities
Accountable for meeting key performance indicators on monetization, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform
Effectively analyze reports and execute plans to upsell and increase monetized revenue generated from existing accounts
Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts
Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churnThis list is not exhaustive and there may be other activities you are required to deliver
This list is not exhaustive and there may be other activities you are required to deliver.
Skills, Experience & Qualifications Required
Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry
1-2 years experience as an SDR
1-2 years experience as a revenue generating account manager
Shown to be commercially motivated with an ability to adapt and achieve targets
Self-starter and proactive approach
Comfortable working in a fast-paced and changing environment
Experience working in a SaaS environment is preferred
Experience selling into SMB
Excellent communication and listening skills
Excellent time management and planning skillsHigh work ethic
Creative thinking and problem-solving mindsetTeam player – must be happy to roll sleeves up and assist the team whenever required 4 days in the office work environment
Arabic speaking is a mandatory requirement
Benefits
We offer a competitive salary and an opportunity to fast-track your career path at our rapidly expanding technology startup
Working with a passionate, young and dynamic team in a fun work environment
Full-time employment contract (KSA residence visa, if applicable)
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