Account Manager  Full Time NEW

The Role

Our Account Management team owns and manages partner relationships. We use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they’re fun, personable, and great at building exceptional relationships.

You’ll be reporting to the Client Partner.

Responsibilities

• Manage a portfolio of Deliveroo’s most important grocery partners
• Own relationships with key grocery industry stakeholders
• Accountable to improve/maintain in-store operational metrics
• Analyse data to drive growth and profitability, both for your partners and for Deliveroo
• Work cross-functionally with other departments to drive new initiatives
• Plan and execute marketing initiatives with your portfolio partners
• Negotiate new commercial rates with existing partners
• Use insights to expand grocery coverage across the UAE

Requirements

• Minimum of 3-5 years of experience in the FMCG industry
• Strong analytical and problem-solving skills
• well-organised with excellent team-player qualities
• Strong interpersonal skills to build and maintain relationships
• Agile and highly adaptable to a fast-paced work environment
• Demonstrate strong competency using Microsoft Office tools and related project/program management applications to drive best practice

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.