About the job
JOB PURPOSE:
Operate and perform the required operation for the access control system with the Client in NEOM Project KSA according to the contract terms & conditions.
KEY ACCOUNTABILITIES:
Undertake and supervise all the technical responsibilities for the planning, optimization, implementation, and installation services of the assigned networks and/or access control system.
Raising all the technical problems to the suppliers & following up with the customer to get customer satisfaction.
Keep the SLA & system performance during operation with the customer.
volume and revenue of the department.
Taking ownership of customer issues (only when needed) by handling the
reported problems until being solved.
Prepare all reports to evaluate the progress of the problems.
Write daily progress report and discuss it with management.
Discuss with management all required promotional sales aids.
Follow up due payments with clients to settle due invoices.
Follow up with clients, after sales service, to make sure clients are satisfied.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Bachelor of Engineering or Computer Science.
More than 3 years experience in ICT Field particularly smart building solution, SW Integration platforms &
Management, Wireless Technologies and Access Control Systems.
Customer service and negotiation skills.
Strong organization skills.
Dynamic and initiative person.
High level of facilitation skills including interactive/ communication skills
Fluent knowledge of Arabic & English languages (written and spoken).
Ability to Work under pressure.
Good Knowledge of Networks technologies (LAN, WAN, TCP/IP, WLAN, VLANs,)
Knowledge of Access control systems and technology of Weigand, OSDP, Readers and RFID technology.
Experience with the Access Control system installation and technical matter with configuration.
commissioning and start up systems.
Experience with RFID Credential Cards technologies as iClass, Mi Fair and Seos.
Experience with the SW platform installation and integration via API and other 3rd party suppliers for CCTV, VMS and EAC OEMs .
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer, more secure, and easier to access.
As we welcome new people on board, its important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
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