About the job
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise.
Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.
Jumeirah Beach Hotel, Dubais premier lifestyle destination, is located on Jumeirah Beach Road just 15 km from the city centre and 25 km from Dubai International Airport. The 26-floor hotel has a curved design which represents the shape of a breaking wave and offers pristine private beaches with undisturbed views of the Arabian Gulf.
About the Role:
An opportunity has arisen for a Waiter to join the F&B team at Jumeirah Beach Hotel.
Responsible for achieving Groups room revenue, C&I revenue budgets across all segments. Contributions towards revenue budgets in F&B, SPA and others ancillary departments. Responsible for driving MICE and fostering relationships with business clients, DMC, travel agents and consortia agencies to maximize revenue. This role requires a proactive and results-driven individual with a strong understanding of the hospitality industry, to effectively manage and network existing accounts and to identify and develop new business opportunities.
The main responsibilities are:
Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts for a comprehensive client servicing, achieving targets and maximum productivity.
Regularly sell hotel rooms, meeting rooms, and food and beverage to client contacts.
Establish client base of individuals, organizations (DMC, EMC), associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.
Conduct market research to identify trends, competitive offerings, and potential clients.
Using Knowledge of market trends and target customer Information to maximize revenue
Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.
Develop and implement sales strategies to achieve revenue targets and business objectives.
Responsible for 100% account penetration by establishing close relationships at all levels within the assigned accounts
Gains understanding of the locations primary target customer and service expectations serves the customer by understanding their business, business issues and concerns, to offer better business solutions.
Develop customer accounts and travel within the local area to drive business and to increase market/customer share in all revenue streams.
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel.
policies and guidelines.
The ideal candidate for this position will have the following experience and qualifications:
Proficient in spoken business English.
Any additional language would be a plus.
Effective communication skills with all levels of colleagues and management at all levels.
Minimum 4 year experience at 5* luxury hotel within Sales Department.
Sales & Marketing university degree.
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