About the job
Description
The Role
The Client Engagement Executive will be responsible for the the client take-on processes, ensuring that new matters are set up correctly, promptly and in accordance with the internal processes and requirements.
The CET is responsible for providing a high level of service and a pleasant experience to the firm’s clients and partners to contribute to achieving seamless client onboarding that support the region’s monthly working capital targets. This is a client facing role reporting into the CET Manager.
Key Responsibilities
Represent a professional image to Client and ensure client satisfaction
Process the new matter opening process
Liaise with Clients, Partners and Business Acceptance Unit to obtain the necessary/missing information to enable timely and accurate completion of matter opening.
Provide guidance to the Firm’s Lawyers and Legal Secretaries to improve the initial collection of information to improve speed/accuracy of matter opening
Deal with complex matter opening requests ensuring that all information and documentation is obtained to deliver fast and correct matter opening
Understand the needs of the business and suggest process improvements across all practice groups in the Middle East
Candidate Requirements
The ideal candidate will have:
A bachelor’s degree
2+ years of experience working in a similar role within a law firm, financial institution or other corporate or professional services environment
Experience of working on Intapp Open and 3E would be desirable or Elite Enterprise, or a similar order management software
Demonstrated experience interacting with all levels of management and cross-functional teams; excellent written and verbal communication skills
Excellent organizational skills and experience in working with a small team
High level of accuracy and attention to detail
Intermediate MS Office skills (Excel and Word in particular)
Flexibility to work additional hours when required and be an admirable team player
High-level of confidence and enthusiasm
Clyde & Co
Clyde & Co is a global law firm which has quadrupled in size over the past decade.Revenues from the firm’s 50+ offices* worldwide rose to £627million for the last financial year.The firm has over 1800 fee earners, across six continents, with 4000 staff advising corporates, financial institutions, private individuals and governments.
Clyde & Co, MEA
With over 30 years’ experience in the region and the largest presence of any international law firm, we pride ourselves on being able to help clients recognise and overcome the challenges of doing business in the Middle East.
Our deep sector knowledge covers insurance, energy, transport, infrastructure, marine and trade as well as aviation, education, defense, finance, healthcare, hospitality and technology.
About the job About Us: A subsidiary of the prestigious Emirates Group, Emirates Leisure Retail (ELR) are a revered food...
Apply For This JobAbout the job Position Overview Client Service Executive Dubai, Middle East Scope: Provide fundamental support to the Team Heads/Relationship...
Apply For This JobAbout the job Kitopi is the worlds leading tech-powered multi-brand restaurant. With a mission to satisfy the worlds appetite, Kitopi...
Apply For This JobAbout the job In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real...
Apply For This JobAbout the job Requirements: Bachelor’s degree in Marketing, Business, or related field. minimum 6 years experience in marketing support roles....
Apply For This JobAbout the job This job is sourced from a job board. Learn MoreJoin our team at Brasserie Boulud, housed within...
Apply For This Job