Assistant Sales Manager Full Time

A little taste of your day-to-day

• Primarily responsible for generating business and ensuring the seamless execution of events for Festival Arena.
• Developing and implementing event strategies, including setting goals, objectives, and budgets.
• Collaborating with stakeholders to determine event themes, formats, and target audiences.
• Managing the event budget, including tracking payments and expenses to ensure financial accountability.
• Making strategic decisions to optimise resources and achieve desired outcomes within budgetary constraints.
• Overseeing all logistical elements of events, such as venue selection, accommodation, transportation, audiovisual set-up, catering, and equipment hire.
• Ensuring smooth operations and timely execution throughout the event lifecycle.
• Building and maintaining strong client relationships by understanding event requirements and delivering exceptional customer service.
• Working closely with clients to develop event concepts, themes, and programmes.
• Supervising on-site event operations, including staff coordination and real-time problem-solving.
• Ensuring a seamless and memorable experience for all participants.
• Identifying and mitigating potential risks, while ensuring full compliance with legal, health, and safety regulations.
• Gathering feedback from clients and attendees to evaluate event success.
• Analysing post-event data to identify areas for improvement and implementing changes for future events.
• Staying up to date with industry trends, emerging technologies, and best practices in event management.
• Integrating innovative ideas and strategies to enhance event quality and impact.
• Progressing into an “In the Know” product expert across the full portfolio of services offered by IHG Dubai Festival City Hotels.
• Evolving into a “Destination Dubai and UAE Market Expert” for Meetings, Incentives, Conferences, and Exhibitions (MICE), by gaining deep knowledge of competitive sets, STR performance, and socio-economic developments impacting the hospitality landscape.

What we need from you

• Degree from a hotel school or a bachelor’s in Business Administration or Tourism.
• Proficient in Delphi, Opera PMS, CRM systems, and Microsoft Office.
• Over 3 years of experience in event sales within a 5-star hotel environment.
• Fluent in English; proficiency in additional languages is an advantage.
• Passionate about hospitality, with a strong drive for results.
• Strong interpersonal and relationship-building skills.