About the job
Job Requisition ID: 158226
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview Of The Role
To provide front line support staff with warranty support, verify & validate all warranty claims before submission to principal portal for reimbursement. Ensure master data is up to date for GL account reconciliation. Review of processes with an intention to make business easier and faster (Operations and Systems).
What You Will Do
Timely submission of warranty claims in Principal portals
Liaise with Principals on pre-approval requisitions created by Aftersales business locations
Ensure Aftersales business locations adherence to warranty guidelines & policies
Conduct internal warranty audits periodically & implement action plans to enhance process & policies
Submission of warranty invoices to manufacturer for settlement
Required Skills To Be Successful
Automotive aftersales and Warranty experience
Strong working knowledge in SAP
Proficient in Data management, Data Quality check, critical skills on problem solving.
Good PC skills including proficiency in MS Office, MS Excel & MS Power Point.
About The Team
Reporting to the Warranty Manager you will be working in a dynamic and busy After Sales environment wherein you will be dealing directly with different Stakeholders across the organization.
What Equips You For The Role
Graduate / Diploma Holder (Automotive experience will be preferred)
Minimum 3 years experience in a relevant position
Customer Orientated
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the worlds most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
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