About the job
JOB DESCRIPTION:
This position will be directly reporting to the PDC Manager.
The Warehouse Administrator is responsible to deliver safe, efficient, and prompt daily outbound shipments in Warehouse and ensuring excellent customer service to external and internal customers.
Initiate and take a part in warehouse improvement project with the warehouse team.
KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE ROLE:
Review daily Shipping log (IDCS).
Follow Up Packaging confirmation from Warehouse Team.
Follow Up Collection schedule with Customer.
Create / Coordinate Shipping documents.
Shipment info & Invoice documentation (IDCS).
BO follow-up & Update with Customer.
Result Measured:
Outbound Service level
Shipping documentation accuracy
Customer satisfaction score (CSAT)
PREFERRED QUALIFICATIONS AND CHARACTERISTICS:
3+ Years of Customer Service and shipping or Logistics Experience.
Bachelors degree or High school Diploma.
Proficient with MS Office.
Excellent Communication & Organization Skill.
Customer Oriented.
Ability to Work under Pressure.
This position will be based in Dubai, travelling if needed.
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