Waiter/Waitress Full Time

About The company 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 41 hotels, 12 residences and 23 exclusive homes in 26 countries and territories, with each property reflecting the Group’s oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group.

Responsibilities

• Set up stations and tables according to set standards.
• Greet the guest according to the standards set by Emirates Palace Mandarin Oriental, Abu Dhabi
• Communicate with the guest according to the standards set by Emirates Palace Mandarin Oriental, Abu Dhabi
• Assist the captain in presenting the menu, making recommendations, and taking orders
• Serving food and beverage items and ensuring prompt service
• Follow up on billing and checking procedures
• Ensure that the buffet is kept clean and free of debris
• Coordinate and assist in the clearing of tables
• Coordinate and assist in the clearing of station
• Coordinate and supervise the return of dirty linen
• Assist the kitchen in clearing the buffet
• To be present in the restaurant during service hours
• Ensure that the captain is kept informed of all guest comments and complaints
• Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager
• To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental, Abu Dhabi
• Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager

Skills And Requirements

• Certification or Diploma in Hospitality Management is preferred
• Previous Standalone restaurant experience is preferred. Resort experience will be a plus.
• Passionate about guest service with an engaging personality
• Italian language will be an advantage