About the job
A Sales Manager supports the Sales Team through analysis and reporting of results and trends, recommends sales approaches to expand and add business, and develops the skills and culture of the Sales Team Members.
What will I be doing?
As a Sales Manager, you will be responsible for working closely with the Sales Team to analyse market trends, report results and develop a Sales Team to execute the selling strategy and achieve business objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
Analyse local market trends and develop new business leads
Maximise all Revenue opportunities
Contribute to the selling strategy of the hotel, and manage the departments’ adherence to achieving that strategy
Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
Negotiate room rates/packages with corporate clients
Ensure the Sales Team Members are developed effectively and generate a culture of high quality standards and pro-active selling
Develop and implement creative local marketing channels including social media sites
Work within current business strategies and recognise potential opportunities
Communicate with all departments as required within each hotel
Attend Sales events when required
Report on a weekly/monthly basis appointments, calls made, and list of business leads
Answer customer queries in a timely and suitable manner
What are we looking for?
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Excellent organisational and planning skills
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Previous experience in sales role with the ability to close a sale
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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