Sales Admin Full Time

Your Job

Koch Engineered Solutions KES is looking for a Sales Admin to join the Sales team with our KES Office in Dubai, United Arab Emirates. In this role, candidate will Support the Sales Team, implement, and maintain the company’s Profile & Portal and Customer Service Responsibilities.

Our Team

We are a principled based company that relies heavily on teamwork and ingenuity. We pride ourselves on being the partner of choice for our internal and external customers.

What You Will Do

• Support parts and replacements sales Team in ensuring that customers purchase orders are being processed in line with compliance rules, sales quotations conditions and JZ procedures.
• Support team in daily tasks, provide support during absence of other team members, working closely with Execution Team.
• Own the order intake process and handover to the execution team.
• Maintain & Handle Client accounts records creation/modifications (BAAN, Salesforce, POWER APP.)
• Support Aftermarket Sale team on administrative matters.
• Contribute to maintain and develop positive customer relationships.
• Additional duties as required by supervisor.
• Being able to handle multiple tasks simultaneously in a fast time and do the best to meet all required deadlines.
• Being up to date on the Company’s product and procedures and share with the team as needed.
• Always work with integrity, compliance and being respectful in communication with others.
• Improve/adapt our business processes wherever possible and find ways to ameliorate and understand our failures and how to avoid them in future.
• Assist the sales team with order processing, tracking, and follow-up.
• Customer Service: Provide prompt and courteous service to external and internal customers/stakeholders, addressing inquiries and resolving issues.
• Support the KES finance team & execution team works related to invoicing process.
• Ensure the client portal is fully updated, manage content, documents, and resources available on the client portal

Who You Are (Basic Qualifications)

• Background in business administration, Engineering or related working experience
• Exposure in a supplier management, contract packaging, or procurement role
• Exposure with RFQ processes and vendor management
• Exposure in quality control documentations
• English Fluency
• Proficient using MS Office
• Detail Oriented
• Organized and efficient
• Microsoft office skills
• Communication skills
• Must be a team player who is willing to cooperate and consider inputs
• Ability to work in a cross functional organization

What Will Put You Ahead

• Strong verbal, written, organizational, time management and interpersonal skills
• Database management
• Proficient in SharePoint
• Customer Support