Receptionist Full Time

Job Overview:

The Receptionist provides a variety of service functions that are related to front desk operations. The Receptionist plays a crucial role in creating a welcoming environment for clients, visitors, and employees. This role involves managing front desk activities, handling phone calls, assisting with office administration, and supporting the Facilities team.

What you do:

• Calls : Promptly, accurately, professionally, and courteously receives all telephone calls and directs and/or records and relays messages.
• Visitors : Cordially welcomes visitors and directs them to relevant offices. Provide excellent service to visitors, ensuring questions are answered and needs met.
• Understands and operates telecommunication equipment and console operations as per guidelines.
• Maintains knowledge of current regulations and services frequently used by the organization.
• Updates company contact list and extension list in coordination with IT
• Prepares and processes outgoing mail to ensure accurate sorting and distribution.
• Maintains proper record of documents received and delivered.
• Maintains confidentiality of organization’s fiscal and personnel related information.
• Organize and manage the reception area to ensure a tidy and professional appearance.
• Arranges in booking meeting rooms and Webex and manages the meeting room and Webex calendars accordingly.
• Report any security or safety issues promptly.
• As needed, assists with clerical tasks to filing, proofreading, and maintenance of service logs and data entry.
• Exhibits genuine concern for colleagues and always conducts oneself appropriately and professionally.
• Develops and maintains comprehensive knowledge of administration resources; maintains stock of office stationery for the reception and keeps track of supplies
• Responsible for applying safety and hygiene precautionary measures and maintain a healthy work environment.
• Assists in other duties as needed and directed. Assist with ad hoc requests and administrative tasks from various departments.
• Monthly Reporting : Compile and submit monthly reports detailing reception activities, visitor logs, mail and package volume, and any significant issues or improvements made to reception operations.

What you bring:

• Bachelor’ s Degree.
• 2+ years of experience in a similar role.
• Physically fit to carry out duties.
• Excellent and strong verbal and written communication skills.
• Legally permitted to work in the country of operations.
• Physically fit to carry out duties. Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills