About the job
Responsibilities
Have a good understanding of the outlets concept and food and beverage offerings and be able to verbally explain those to the guests.
Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics.
Support the outlet manager when required to train colleagues in accordance with the applicable standards and policies and regularly update the Standard Drink Appearance file (SDA).
If necessary be able to personally interact and recommend suitable drinks for guest.
Handle effectively any kind of customer complaints being verbal or written and report to managers without fail.
Monitor daily the bar counter set up and ensure that mise en place and any other required ingredients and equipment are prepared in order to work as efficient as possible.
Ensure that all bottles and ingredients should be set up as per the bars standard to assure they are in easy reach and facilitate effective service.
Assure that all beverages, such as wines or juices are fresh and in good order to be served.
Create new mixed drinks and cocktails for promotional activity and new menus.
Able to train Bartenders and Bar Supervisor to offer and serve cigars as per standards.
To assure correct amounts are stocked up to avoid running out of stock during service periods.
Carrying out monthly inventories
Make sure the temperature of the bar fridges is checked as the the First in, First Out standards.
Assure that correct date labelling is always in place for all related products
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