About the job
Role Summary
By encouraging the values of growth, succession planning, and excellence, Talabat continues to enrich the aspirations of UAE Citizens. We are looking for a Coordinator Onboarding to pursue scaling our multifaceted and dynamic restaurant onboarding operations. You will also play a role in ensuring our operation capabilities are continuously evolving to meet the ongoing needs of the business and our dining service by improving restaurant performance of the full estate of our verticals and convenience vendors.
WhatÂ’s On Your Plate?
Restaurant Training including installation of Talabat system at partner locations
Ensures & improves the restaurant’s operation and increase the customer adoption of F&B service offered
Implement new configurations to support operations
Proactively liaise with restaurants, investigating and resolving restaurant issues in a timely manner
Identify causes of operational issues as well as symptoms, diagnosis, and cure
Collaborative problem solving with many different stakeholders in the business:, Account management, content management, vendor support, etc.
Restaurant Performance data analysis & reporting
Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and tech replacement if needed
What Did We Order?
High school diploma or equivalent education
Prior experience in an administrative support role preferred, but not required
Familiarity with basic computer applications, such as Microsoft Office
Strong organizational and time management skills
Good verbal and written communication skills
Ability to work independently and as part of a team
Attention to detail and accuracy in completing tasks
Professional demeanor and positive attitude
Willingness to learn and take on new responsibilities as needed
Ability to maintain confidentiality of sensitive information
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