Admin Assistant Full Time

The Banking Onboarding Specialist is expected to manage IFZA Banking (IFZA’s banking solutions), the relationship with IFZA’s Banking Partners and IFZA clients, as well as the account opening process for our clients. The ideal candidate must understand the requirements of banks with regards to the opening of corporate bank accounts for IFZA clients as well as increase the knowledge and competence of IFZA in all banking-related issues. In addition, the candidate shall also manage IFZA Life (IFZA’s insurance solutions).

• Managing the onboarding process for banking products for IFZA clients and employees
• Understanding the different requirements of different banks with regards to opening a corporate bank account for IFZA clients
• Providing fast and efficient assistance to IFZA clients with bank account opening
• Maintaining relationships with IFZA clients to understand their business banking and insurance needs
• Effectively managing the expectations of IFZA clients, overcoming obstacles, and solving complications related to bank account opening and insurance onboarding
• Assisting the clients in finding solutions to banking-related issues
• Conducting formal face-to-face meetings
• Following up with the clients and entities in a timely manner and in line with organizational standards
• Performing other job-related duties as assigned by Management

Requirements

• Full English proficiency is required
• Additional spoken languages are a plus
• Knowledge of corporate banking products, bank compliance, AML regulations, operational policies, and procedures in the UAE would be a plus
• Intermediate computer literacy is required e.g., MS Office
• Excellent communication and interpersonal skills
• Experience working in a multinational environment
• Strong customer service skills, ensuring IFZA’s reputation and integrity is maintained
• Ability to work independently

Benefits

As an employee of IFZA, you can expect:

• 24 working days as annual leave
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade at your own cost)
• Bonus scheme (in relevant departments)
• Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)