About the job
When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
About Trend Micro
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro’s cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com
Position Overview
The Regional Account Manager (RAM) with (MMEA/ UAE) will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns – to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales target to contribute to the sales performance of the assigned region. The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the companys value proposition and services to customers.
Primary Responsibilities
Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services
Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service
Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities
Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams
Attain revenues goals per quarter allocation in line with BU goals
Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)
Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage
Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning
Communicate relevant information to stakeholders to facilitate decision making
Build and maintain client contacts and relationships by understanding clients business and requirements
Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support
Lead and support any client meetings/calls
Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP
Experience
Minimum 5 years of relevant Sales Experience and preferably few years in Security Industry.
Account Management certification such as SPIN or TAS would be highly regarded.
Sales Based Certifications
Security Certification
Exposure to both End Customer Environments and Channels
Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise
Proven Account Management experience in commercial sector
Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets
Must have growth-oriented mindset and experience of working in the collaborative environment
Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level
Ability to network, create and build strong relationships senior executive relationships
Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language
Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity – the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
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