If you are searching for hotel jobs in Dubai, hospitality careers in the UAE, or customer service jobs in hotels, Majestic Hotel is currently hiring passionate and service-oriented professionals for the position of Guest Service Agent. This is an excellent opportunity for candidates who enjoy interacting with guests, delivering exceptional hospitality, and building a long-term career in one of Dubai’s well-established hotels.
Whether you have previous front office experience or are looking to begin your career in hospitality, Majestic Hotel offers a professional work environment with opportunities for growth and development.
Company Overview
Majestic Hotel is a well-established hospitality brand in Dubai, recognized for delivering exceptional guest experiences and high-quality accommodation services. The hotel offers comfortable guest rooms, fine dining restaurants, conference and event facilities, and personalized services for both business and leisure travelers.
With a strong reputation for professionalism, customer satisfaction, and hospitality excellence, Majestic Hotel continues to invest in employee development by providing a supportive workplace, ongoing training, and opportunities for career advancement in the UAE hospitality industry.
Available Vacancy
Majestic Hotel is currently recruiting for the following position:
- Guest Service Agent
Job Location: Dubai, United Arab Emirates
This opportunity is ideal for candidates searching for Guest Service Agent Jobs Dubai, Front Office Jobs UAE, Hotel Receptionist Jobs Dubai, Hospitality Jobs UAE, Customer Service Jobs Dubai, Hotel Careers UAE, and Reception Jobs in Dubai Hotels.
Job Responsibilities
The selected candidate will be responsible for:
- Welcoming guests with a friendly and professional attitude.
- Managing guest check-in and check-out procedures efficiently.
- Assisting guests with reservations, inquiries, and special requests.
- Providing accurate information about hotel services, facilities, and local attractions.
- Responding promptly to guest concerns and resolving complaints professionally.
- Coordinating with housekeeping and other hotel departments to ensure guest satisfaction.
- Maintaining accurate guest records and reservation details.
- Processing payments and preparing billing information.
- Delivering outstanding customer service throughout the guest’s stay.
- Following hotel policies, procedures, and quality service standards.
Salary Information
The official recruitment announcement does not disclose the salary package.
Successful candidates will receive a competitive salary based on their qualifications, experience, and performance. Additional employee benefits will be provided in accordance with company policy and UAE Labour Law.
Qualifications
Applicants should have:
- High School Diploma or equivalent qualification.
- Hospitality-related education will be an added advantage.
- Excellent English communication skills.
- Strong customer service and interpersonal abilities.
- Professional appearance and positive attitude.
- Basic computer skills.
- Familiarity with hotel reservation systems is preferred.
- Ability to work flexible shifts in a fast-paced hospitality environment.
Experience Required
Candidates with previous experience in any of the following areas are preferred:
- Front Office Operations
- Guest Relations
- Hotel Reception
- Customer Service
- Hospitality Industry
Fresh candidates with excellent communication skills, a professional attitude, and a strong interest in hospitality may also be considered based on operational requirements.
Employee Benefits
Majestic Hotel offers a competitive employment package, which may include:
- Competitive salary
- Professional and multicultural working environment
- Career growth opportunities
- Training and professional development
- Long-term career progression
- Employee benefits in accordance with UAE Labour Law
Additional benefits will be discussed during the interview process.
Why Join Majestic Hotel?
Working at Majestic Hotel provides an opportunity to become part of a respected hospitality team dedicated to delivering outstanding guest experiences. Employees benefit from continuous learning, career advancement opportunities, and exposure to international hospitality standards while working in one of Dubai’s vibrant hotel environments.
How to Apply
Interested candidates should send their updated CV to the official recruitment email.
Application Method: Email
Email: careers@majestichotels.com
Before applying, ensure your CV includes:
- Updated contact details
- Educational qualifications
- Hospitality or customer service experience
- Professional achievements
- Relevant technical and communication skills
Only shortlisted candidates will be contacted for the next stage of the recruitment process.
Official Source
- Company: Majestic Hotel
- Job Position: Guest Service Agent
- Job Location: Dubai, United Arab Emirates
- Application Email: careers@majestichotels.com
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