About the job
Pre- Sales Engineer / Middle East-Africa
Sales Physical Access Control Solutions
EMEA Location: HID Remote.
Provides Physical Access Control technical expertise to support field sales, inside sales and channel partners in closing deals with current and prospective Customers, partners and end users in Middle east Africa with a primary focus on Saudi Arabia. Will be the primary technical resource for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and being the product advocate for readers, credentials, controllers and mobile access. Articulates PACS technology and product positioning to both business and technical user. Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process; establish and maintain strong relationships throughout the sales cycle Duties and Responsibilities Include the following, other duties may be assigned. Develop, present, and respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions. The ideal candidate should:
Work with teams to convey customer requirements and devise new ways of putting HID products to use
Strong understanding of access control systems, biometrics, RFID, smart cards, Custom data Encoding and related technologies.
Cooperate with Engineering on specific product or solution custom requirements (CPO) & developments
Identify sales opportunities and support them to achieve sales plans
Collaborate with sales teams to understand customer requirements, promote the sale of company products, and provide sales support
Prepare and deliver technical presentations that explain products or services to customers and prospective customers
Support the team at exhibition & events and provide first level technical training to new partners when required
Document account activities, generate reports, and keep records of business transactions with customers and suppliers
Provide technical and non-technical support and services to customers or other staff members regarding product (Secure Issuance products)
Provide technical presale support such as product configuration, product enquiries and system integration support
Provide advice to customers, especially for integration projects and mobile access software development support
Conduct product evaluations, proofs of concept, and demonstrations to showcase the functionality, reliability, and efficiency of our access control solutions.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill set, and/or ability required.
7+ years relevant experience in Access Control technical/sales role. Experience in the Saudi market desired
Native Arabic language fluency required as well as proficient English for effective speaking and written communication
Good public speaking skills and an ability to present and communicate in a clear and concise fashion
Ability to quickly learn new industries, markets, and technologies
Experience working independently as well as in a team environment
Strong interpersonal communication skills
Knowledge of and experience with MEA markets and critical end users in key strategic verticals
Ability to work with and deal with various languages and cultures Education and/or Experience
College degree in Applied Engineering strongly preferred
Ability to read and interpret technical journals, specifications, international technical standards, etc. Computer Skills
Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
Familiar with operating systems, such as Windows, etc. Work Requirements
Travel and fieldwork including international travel may be required, therefore employee must possess or can acquire valid travel authorization Work Environment
Position is 100% remote covering GCC business hours
We make it easier for people to get where they want to go!
When you join our HID team, youll also be part of the ASSA ABLOY Group, the global leader in access solutions. Youll have 52,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, its important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
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