VIP Account Manager (Arabic) Full Time

About the job
Description

Tango is a successful, market leader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years.

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans and monetize their talents.

Tango live stream was founded in 2018 and is powered by 350+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”.

The best way to describe Tango’s work style is not to use the word “impossible”. And we believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and of course our users’ smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!).

Do you want to join the party?

Responsibilities

We are looking for a talented and brilliant VIP Account manager to join our amazing team in Dubai (UAE).

Manage on a daily basis close relationships and support with our VIP users
Keep track and monitor on the VIP users activity on a daily basis including sales and up sale promotions
Build personal relationships and create a personalized experience for them
Track and monitor the VIP players activity on a daily basis
Provide customer care through various channels and handles
Gather feedback and propose improvements to customer experience
Cross teamwork with all aspects of marketing, monetization, features and products
Build and deliver ongoing content, promotions and activities – where the KPI is to bring players to their next level

Requirements

Fluent Arabic and English – must
Previous experience at sales or customer support roles, preferably from B2C companies
Strong communicator, customer-centric, proactive and target driven
Ability to travel in MENA region

Nice to have:

Passion for social apps
Knowledge of additional languages Hindi/Urdu or Turkish will be an advantage
Prior experience with support tools (Zendesk, Intercom, etc)

What You Can Expect

Each employee is a partner of the Company, since everyone has stock options
Competitive salary and performance review bonus
No income tax in Dubai
Official employment in Dubai (work permit visa for employees)
Relocation package compensation for single/family, full support in the relocation process
Medical insurance (100% for employees and 75% for family members)
Comfortable co-working in Dubai center with all goods to make your working day productive
Lunch and unlimited coffee/tea
Opportunities for professional growth and skills improvement
Atmosphere of challenges, creativity, team play

If this sounds like you, send your resume for tango.CC.C30@comeetapply.com and help empower live entertainers and creators to build independent businesses around their live talents.