About the job
Requirements
Must have live event industry experience
Onsite rigging experience (ground rigging, high rigging)
Extensive proficiency in Vectorworks
Leadership skills
Customer Service skills
Strong communication skills
Computer skills
Certification in Rigging
Key Job Responsibilities
Equipment Operation
Drives Results – Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
Troubleshoots technical issues and resolve problems quickly as they arise.
Do the Right Thing – Complies with all Company security and safety measures.
Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite.
Ensures equipment is secure from theft and/or damage when in use.
Customer Service
Deliver World Class Service – Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
See the Bigger Picture – Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.
Understands and fosters the hotel/venue/client relationship.
Training/Staff Development
Values People – Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
Event Supervision
Performs advanced work (pre/during/post event) with operations team members.
Supervises and directs other technicians during an event.
Equipment Maintenance
Assists team with proper preparation, security, storage, transportation, and maintenance of equipment.
Performs inventory and forecasting of equipment needs.
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