Team Leader – Account Management Full Time

Who we are:

Known as the Work Life Platform, Bayzat is one of the leading employee benefits SaaS platforms that is on a constant mission to make a world class employee experience accessible to every company. We are redefining the way work works for the better, making automated HR, Payroll, Employee Benefits and Insurance a possibility for all businesses.

We are one of the fastest growing startups in the MENA region with just over 300 members from 35+ different nationalities. We were listed by Forbes as “One of the most promising UAE-based startups” and are backed by world leading VCs such as Mubadala and Point72 ventures. We are also one of the best-funded scale ups in the HRTech space across the region.

We are a principle-led, meritocratic company that puts culture at the core of everything. As a Bayzat member, you will constantly be surrounded by high achieving individuals and teams who have a knack for solving complex problems and are relentlessly pursuing success in everything they do. Being part of such an environment will push you to constantly be the best version of yourself and capitalize on every opportunity to improve, whilst drawing inspiration from like-minded, hungry people from all around you

How we got to where we are today, and the reason we will continue to thrive, is by hiring best-in-class talent and building a culture that allows people to be the truest, most authentic and unpretentious versions of themselves.

The Account Management team is a core part of our business, and we are looking to grow it. We are looking for an intelligent, driven and passionate Account Manager to build and nurture a great customer experience.

The Team Leader is a management role, where the team member is responsible for planning and executing revenue retention and growth strategies for the Commercial Account Management team. The Team Leader will act as the main point of contact for a subset of strategic accounts, in addition to coaching and developing a team of Account Managers with respect to value creation, retention, and sales skills.

Lastly, the Team Leader will be responsible for aligning with the senior management team in setting and cascading the Company’s strategy to the Account Management department as well as adjacent departments.

Some high-impact responsibilities you will be entrusted with:

Coaching team members on effective sales techniques and methods to create value, retain accounts, and increase revenue
Ensure a positive and conducive culture within the Account Management department as well as adjacent departments
Training team members on soft skills, products, and services required to be successful in the role
Coordinating with cross-functional departments to develop and promote new products and services, improve processes, and ultimately develop delightful client experiences
Consistently grow your team’s book of business each quarter, while meeting retention Targets
Proactively build and maintain good working relationships with all key stakeholders (internal and external)
Assume ownership and accountability for the team’s sales funnel and day-to-day servicing and operations (policy renewals, endorsements, claims, pre-approvals, escalations… etc)
Developing and delivering world-class customer service / sales training on an on-going basis
Discover and implement opportunities for additional revenue channels

What you will need to have:

7+ years of experience in a B2B or account management position (insurance industry experience preferrable)
2+ years of experience managing and developing a team
Relationship building with both internal and external stakeholders (C-suite, upper and mid-level executives)
Excellent verbal and written communication
Strategic, analytical, and critical thinking
Ability to demonstrate experience in setting a sales strategy followed through to execution
Ability to demonstrate negotiation skills in a competitive, high-pressure environment
Commercial acumen and problem-solving
Obsessively organized and detail oriented (excellent at prioritization)
Experience working in a high-growth environment
High level of emotional resilience and empathy

What’s in it for you? Perks!

Bayzat is committed to creating an inclusive and collaborative working environment where everyone’s background and ideas count. Our culture encourages members to be the best versions of themselves, while taking advantage of our perks:
Growth: Fast track growth opportunities for high achieving members, with no rules around where, when, how, or how often. ? Flexibility: Remote and flexible/hybrid working setups.
Inclusiveness: From bi-weekly company-wide town halls/all-hands meetings, to regular huddles, OKR tribe meetings, celebratory dinner parties, and annual awards ceremonies held. in the Metaverse, you’ll be joining a truly inclusive and engaging workplace.
Share Ownership: We make them shareholders! We open up rounds of ESOP twice to three times a year. And guess what, those who continue to perform and achieve great things are topped up, almost every round!
Kick-ass offices: We have offices in UAE, Turkey, Saudi, and India. One of our two Dubai-based offices is in the DIFC FinTech Hive, which is the first and largest financial technology accelerator in the Middle East, Africa and South Asia (MEASA) region.