About the job
The AKQA Client Service team serves as a trusted and respected partner to our clients. As the little details are the detail, the AKQA Client Services team show industry leading professionalism at every touch, meeting, call, or message. We partner with our clients to create a better future, through world-leading work, constant innovation and care.
From our location in Dubai, AKQA offers our staff the opportunity to produce meaningful and award-winning work for world-class clients and brands. You will work in an environment which fosters a meritocratic culture and encourages ownership, youll be liaising with bright minds across KSA, UAE and Egypt. Youll have the opportunity to learn and grow within a creative and innovative. team, with access to ongoing personal and professional development. At AKQA, were committed to your career growth, as well as your work/life balance.
Role Requirements
Builds and maintains client relationships; conscientious and proactive in bringing forward creative and strategic opportunities, inspiring with creativity, with full understanding and empathy for their business.
Successfully builds and manages trust with multiple senior stakeholders, partners and clients to ensure we reach successful creative outcomes for both the client and AKQA.
Identifies, pursues and converts organic growth opportunities and supports the management & conversion of new business opportunities.
Demonstrating care for stakeholders through unparalleled service and communication; keeping teams informed of project progress and managing expectations proactively.
Responsible for all aspects of monthly, quarterly and annual financial process for client accounts.
Provides a viewpoint on team resource and configuration. Sets out detailed month-by-month forecasts against which resource can be planned.
QUALITIES AND CHARACTERISTICS
Account management experience at a leading digital agency, creative agency, professional services firm or similar organisation.
Excellent verbal and written communication skills.
Ability to structure strategic ideas into well-ordered and insightful presentations.
Ability to build successful trusted advisor relationships with key senior client contacts.
Has decision making ability and skill – provide guidance, analyse situation and provide advice under pressure.
Ability to discuss knowledgeably, and apply relevantly, the full range of AKQA strategic services offering.
Explore our extensive range of benefits here.
AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQAs ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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