Sales Support Specialist Full Time

At Sana Commerce we’re committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.

It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career.

At Sana Commerce, we’re looking for a Sales Support Specialist to join our fast-growing EMEA/APAC team, located in our Dubai office. You will take a leading role in the execution of operational processes and make a direct impact by driving efficiency and commercial excellence in the EMEA/APAC region.

What you’ll be doing:
Effectively taking care of administrative (O2C) processes in the regional commercial teams, such as quote/order creation, deal- and invoice processing and preparing monthly commission sheets.
Responsible for the regional support process to commercial teams in the region related to our internal tooling and processes (e.g. CRM, Outreach and more);
Driving user adoption of tooling and processes in the region and working closely with the global Revenue Operations team to safeguard global definitions and processes; Supporting data enrichment-related tasks in the region, e.g., preparing lists for BDRs;
Coordinating and supporting data enrichment-related tasks to provide the commercial teams in the region with high-quality data for outreach;
Executing on- and off-boarding tasks for new commercial hires in the region, including assigning correct tooling licenses, e-learnings as well as providing tooling- and process-related trainings.

What you’ll bring:

Associate degree or higher;
At least 3 years of experience in a Sales Support/Operations or a Financial/Administrative role;
Advanced Excel and numerical skills;
Experience working with CRM software as an admin (such as Dynamics 365 CRM or Salesforce) as well as executing O2C-related tasks;
Strong communication skills in English;
Flexibility in a fast-paced environment, commercial mindset, customer-centric approach, enthusiasm, and experience interacting with diverse stakeholders.

What you’ll get:

The chance to make an impact at a scale-up organization,
A global and customized team onboarding program (9,1/10 rated by previous new hires),
Personal development opportunities,
Up to 3 weeks of “work from anywhere” per year,
Being part of a 50% year-over-year growth software company.

Read more about the region-specific benefits here: Work at Sana Commerce Dubai!

Who we are:

So, what does it mean to be a part of the Sana Commerce team?
Entrepreneurial. Sana Commerce exists today because a few people had a great idea and brought that idea to life.
Result-driven. We also know that being result-driven is about more than just KPIs. It’s about creating value, tackling challenges head-on, and supporting our colleagues in reaching their goals.
Customer-Centric. We’re in it for the long haul. Through good times and bad, we stick together because we believe in our product, our promise, and our people.
Team spirit. At Sana Commerce, everyone is eager to help their colleagues and success is always a team effort.
Learning mindset. Sana Commerce people are constantly looking to improve and challenge their existing knowledge base.

Job descriptions can be tough to interpret. Even if you may not tick all the boxes, we have ambitious plans for the EMEA/APAC region, and we value people who share our vision and look forward to growing with us. Apply now!