About the job
The world is yours with Meliá
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? ????
To maintain the cleanliness and supply of all allocated areas, including all corridors, storage areas, staff area and ancillary areas to the standard laid down by the Hotel.
To clean and make up all allocated rooms to the standard required as per the SOP.
To service dedicated Brand suites as per the ME standard.
Achieves Mystery Shopper Set Targets.
To assist in the set-up of ME showrooms when required.
To take responsibility for occupied services when requested.
To report any missing items from rooms e.g.: bathrobes, soap dishes etc.
To ensure that maintenance is reported promptly and correctly.
To ensure that any repairs to soft furnishings are reported.
To ensure that any stains on carpets and soft furnishings are reported promptly.
To be responsible for all issued keys.
To deal with lost and found guest property promptly and efficiently according to Hotel procedure.
To accurately complete the daily control lists.
To greet Guests and colleagues courteously at all times and deal with all requests as quickly and efficiently as possible.
To carry out any other cleaning duties as specified by your Supervisor.
To report to the Supervisor, rooms which do not require service. or which have DND signs on door in his/her assigned area.
To be fully aware of health & safety hazards and report any such hazards immediately.
To attend briefings as required.
To attend training sessions as necessary.
To assist with the training of new starters as required.
To place Aura amenities into VIP and Suite arrivals.
To take responsibility for cleaning and guest supplies, ensuring that supplies, trolleys and cupboards are kept in the agreed condition.
To ensure the uniform provided is kept in good condition.
To be fully aware of all departmental procedures and to ensure that these are carried out at all times.
To set a consistently good example to other staff in dress and behaviour.
To carry out any other reasonable management requests.
To be fully aware of fire, evacuation, bomb, and security procedure.
Daily inventory of room linen rooms operational equipment.
Because belonging to the great Meliá family is being VIP
You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you ??
At Meliá we are all VIP ??
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
If you want to be Very Inspiring People, follow us on:
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