Vacancy Type: IMMEDIATE
Customer Service
Marine Industry Experience Is an Advantage.
- Greet customers in person, over the phone, or via email in a professional and friendly manner.
- Respond to inquiries regarding marine services, pricing, availability, and scheduling.
- provide information according to the inquiry
- Proves reliability and discipline by following all time-keeping rules
- Positive interaction with all team members
Scheduling And Coordination
- Schedule service appointments for customers/Clients, coordinating with another team to ensure timely completion.
- Maintain accurate records of service appointments, including client/customer information, service details, and scheduling preferences.
- Coordinate with other departments, such as crewing, Operations, and HR.
- travel arrangements for Management & Staff
Inventory Management
- Assist with inventory management tasks, including receiving, stocking, and organizing.
- Maintain accurate inventory records and assist in periodic inventory counts.
- Notify management of low stock levels and assist with reordering supplies as needed.
Administrative/Operation Support
- Perform general administrative tasks, including filing, data entry, and maintaining all records in the database.
- Process payments, issue invoices, and maintain financial records related to service transactions.
- Provide administrative support to the HR, including data entry, filing, and maintaining records.
- Prepare work orders, invoices, and other documents accurately and in a timely manner.
- Assist with scheduling office repair/maintenance appointments and coordinating with maintenance team and technicians.
- Handle payments and process transactions using point-of-sale systems.
- Assisting Admin, operations & crewing team
- Custom Clearance for Imports & Exports – Creating custom documents BOE for material inward & outward and keeping an accurate track record for material & machinery coming in and moving out.
Qualifications
- Min 1-2 year experience.
- Excellent communication skills in English and Hindi preferred.
- Persistent and proactive.
- Able to maintain tact and composure under pressure.
- Responsible & Able to work under pressure
- Visually presentable and well-groomed.
- Strong public speaking skills, multi-tasking and time management skills.
- Flexible, adaptable, empathetic and courteous.
Must have skills
- administration
- customer service
- clerical
- communication
Good to have skills
- Microsoft Office
- organizational skills