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Executive
Quality & Operations Executive Full Time
About the job
Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.
Do you envision shaping the future of all home services in one of the fast-growing tech companies based in Dubai?
Come onboard and dedicate yourself to becoming #everydaybetter!
Take over a key role as a Quality & Operations Executive in the Quality department, and be a part of this exciting adventure of never-ending growth and success.
Join us and just shine with us lets become #everydaybetter, together!
What we expect from you:
Supervising a team of service providers.
Training service providers to professional standards.
Creating and implementing on-demand service delivery processes.
Ensuring compliance with Justlife standard operating procedures.
Coordinating Quality of service delivery efforts between company and partners.
Purchasing, procurement, and inventory management of materials and equipment.
Coordinating with the finance department and headquarters to ensure accurate and timeous payment to suppliers and service providers.
Monitoring of performance to maintain high operational and service standards.
Proposing and leading initiatives and projects to drive performance improvement and operational excellence.
Who we are looking for:
Bachelor’s degree from an accredited university.
1 to 3 years in a related role in quality and service.
Experience in beauty industries, and should have good knowledge of beauty standards
Exceptional communication in English (written and spoken) and efficient organizational skills.
Data-driven decision-making mentality and sound business judgment through analytical thinking.
Experience with on-demand service platforms.
Prior experience in training group of people (especially online/remotely).
Familiarity with data analysis and procurement procedures is a plus.
Must be good with Google Suite, able to understand basic formula’s.
Must be able to manage multiple projects at the same time.
PERKS OF BEING A PART of JUSTLIFE
No benefit would replace the start-up spirit, working with a great team, and entrepreneurial working environment! However, we also have benefits like:
We Care About You
Structured and predictable salary progression
Flexible working hours and remote working depending on the job
JustHoliday! One-day extra vacation on your birthday
Team-building games, challenges, and activities!
We improve you
Working with a great team and entrepreneurial spirit!
Continuous learning with mentorship, coaching, on-the-job, and internal-external training
Fast career growth
Internal career opportunities
We recognize you
JustHeroes Reward and Recognition Program
Discounts and gifts vouchers
Employee Referral Program
About Us:
Justlife (previously Justmop) is the Middle Easts leading marketplace for home cleanings, beauty & wellness, and other homes services such as maintenance and laundry. Justlifes long-term vision is to become a super app for everything related to home services.
Since our inception, we’ve slowly been expanding our services from home cleaning alone to serving all your needs at home.
Justlife has built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, Oman, and Bahrain.
Our Mission: We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our team members a work environment where they thrive towards their best versions.