About the job
invenioLSI is the worlds #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment sector.
As we accelerate the impact of advancements in SAP technology, our customers benefit from end-to-end solutions and service portfolios that help them make the move to next-generation enterprise business suites. These digital transformations are driven by our commitment to customer and employee success. At the intersection of meaningful technical software and people, we believe in investing in our relationships. invenioLSI sets the vision for change with a focus on bettering the lives of people that use our solutionsall while celebrating our employees diverse backgrounds, beliefs, and abilities.
Program Manager
Responsibilities:
Lead/Direct multiple Project Managers on a single large Program
Lead, direct, and manage SAP implementation and customer support programs (AMS, change orders)
Work at the direction of the Global Head of Delivery.
Provide guidance and leadership to Project Management teams for customer and internal projects.
Work with customer PMO and COE to establish project guidelines and standards.
Work with customer c-suite to report status and maintain project timelines and objectives.
Qualifications And Experience
10 plus years of experience demonstrating leadership and management experience in a SAP Program Management and delivery, including remote and offshore teams management in Global delivery model.
Excellent interpersonal, communication, and organizational skills.
5 years of leadership work experience in the professional services industry, preferred.
Must have served as Program Manager for at least 3 full-lifecycle SAP Programs.
Must have strong Public Sector industry experience.
Knowledge of Tax and Revenue process is desired.
Excellent knowledge and understanding of SAPs Activate methodology and Software Development Lifecycle.
Detailed understanding and experience applying Project Management Body of Knowledge (PMBOK) principles and practices.
Demonstrated in-depth knowledge of the IT service competency principles and practices.
Experience working within multi-location teams both on-shore and off-shore.
Experience managing large IT Programs and Projects
Experience leading large teams in project delivery.
Experience in client-facing roles within Large blue-chip or Big 4 consulting organizations.
Excellent understanding of sales and marketing strategies and business processes.
Track record of customer focus, based on openness, trust, and delivering on promises.
Excellent customer service, written and oral communication and interpersonal skills.
Experience working within a multi-cultural and international environment.
Other Requirements:
Role is on-site at customer location in Dubai.
National and international travel may be required.
Ability to work in a virtual environment across multiple time zones.
Flexibility to work non-standard hours in supporting global delivery.
Arabic language skills strongly desired
Education:
A degree in Computer Science, Management Information Systems, Business Management, or a related discipline.
Certification Requirements:
Project management certification is required (PMP)
invenioLSI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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