Ocean Freight OPAC Manager, MEA Full Time

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Connecting People. Improving Lives.

Currently, we are seeking for Ocean Freight OPAC Manager, MEA. In this role, the successful candidate will have to Support the Ocean Freight Operations within MEA on sick files and drive performance on all OPAC (Operational Accounting) related tasks for Ocean Freight. Assist countries to identify loss making customers / trade lanes after GPS as well as will help countries to identify quick wins to improve auto rating performance and ensure that all local contracts negotiated with shipping lines are uploaded into Cargo sphere improving our auto costing performance and data quality. Guiding countries to ensure all accruals are captured on time and correct for a smooth P2P process flow as well as monitor our unbilled overdue files to minimize impact on the business and our customers. If you feel that you are the right person, keep reading & discover the positive impact you can make and build a fantastic DHL career!

Key Responsibilities:

Manage and train different teams, improve their knowledge and ensure proper setup of rates for Autorating/costing
Meet & exceed globally defined Autorating/costing targets
Ensure Autorating/costing ownership and accountability at station level
Define, document and communicate “to be” process for rates maintenance and support
Establish maintenance process for OFR with collaboration of GSC resources
Define and implement audit activities related to Autorating/ Autocosting
Ensure continuous improvement Autorating/costing and maintain quality output
Lead the implementation of Global Rates initiatives in MEA (i.e. Quote shop, Cargo Sphere to CW1)
Closely monitor the Global Rates system enhancements and roadmap to ensure that the MEA is up to date with CW1 Autorating/Autocosting best practices
Pro-actively address Autorating/costing issues with Global TMS team and ensure proper resolution at country level
Ensure P2P process is followed with little pending operations in all countries
Following up with MEA countries to improve unbilled performance and assist them with challenges
Close monitoring of GPS (Gross Profit Sharing) in our region and support countries to monitor GPS
Ensuring that countries adhere to capturing of WIP’s and Accruals are captured on time in line with Global Standard procedures
Monitoring of sick files within the region and working with countries to address challenges and ensure accurate GP on files.

Stakeholders

Contact with all countries within MEA
Connect with and influence other specialist departments and 3rd parties e.g. external service providers
May convince others to accept new concepts, practices, and approaches
Build strong, trusting cross-functional relationships with DPDHL managers
Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
Provide technical guidance to line managers and employees.

Job Skills, Qualifications & Experience:

5+ years’ experience in Ocean Freight Forwarding
Experience in implementation and deployment of large-scale projects
High level of experience with rating management and solution design
Super-User of Cargowise One operating system
Good knowledge of CargoSphere, Quoteshop & Global RFQs (IPT structure, etc.)
Able to work independently, manage teams and drive complex projects
Result oriented and solution driven with the ability to find innovative/out of the box solutions
Be able to handle heavy workload and be stress resistant.
Performance Management & Process Improvement experience.

We offer:

Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development
Competitive salary
Health Insurance Benefits

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.