About the job
As a Hotel Manager, You’ll Need To
plan and organize accommodation, catering and other hotel services
promote and market the business
manage budgets and financial plans and control expenditure
maintain statistical and financial records
set and achieve sales and profit targets
analyze sales figures and devise market and revenue management strategies
recruit, train and monitor staff
plan work schedules for individuals and teams
meet and greet customers
deal with customer complaints and comments
address problems and troubleshoot accordingly
ensure events and conferences run smoothly
supervise maintenance, supplies, renovations and furnishings
deal with contractors and suppliers
ensure security is effective
carry out inspections of property and services
ensure compliance with licensing laws, health and safety and other statutory regulations.
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