Manager

About the job Are you creative and tenacious? Do you want to influence and develop communications strategies at a global fintech company? Would you like to work in a high performing team that is at the forefront of global money movement? Then it’s time to join Western Union as Communications Manager.

Western Union powers your pursuit.

In this integrated Communications Manager role, you will craft, manage and deliver corporate communications strategies and programs to further Western Union’s objectives while reinforcing corporate reputation. Your remit will span across the Middle East, Africa, and Asia Pacific countries in which Western Union is present. This is a fixed-term, maternity cover role – lasting 7 months.

Role Responsibilities
Support the Regional Communications Director for the Middle East, Africa, and Asia Pacific businesses in developing and deploying effective communications strategies and tactics with a 360 approach – promoting Western Union’s reputation, narrative and leadership role in the industry across the regions.
Work in lockstep with supporting PR agencies to establish a positive company image through compelling storytelling among customers, partners, employees, investors, key influencers, government representatives, and the wider public.
Use your external and internal communications experience to manage media relations and employee communications programs and campaigns. Collaborate with cross-functional leaders across Western Union to remain well informed of key priorities and connect the dots.
Manage feedback mechanisms and measurement processes to showcase success.
Role Requirements
You are a self-motivated team-player, with a proactive can-do approach.
You have at least 5 – 7 years of external (print, online, and social media) and Internal communications experience – ideally in the financial services sector.
Experience within the remittances industry in particular would be advantageous.
You are proficient in English with excellent speaking, writing, editing, and proofreading skills. You have excellent attention to detail, are creative and can identify stories for internal and external platforms.
You have strong interpersonal, collaboration, and relationship-building skills. You have the confidence to deal with colleagues at all levels, in all parts of the Middle East, Asia Pacific, and Africa, including senior executives.
You are able to project manage and have time management skills. Organisational and planning skills come naturally to you, as does the ability to multi-task and work under pressure.
You are familiar with working in multinational, matrix organisations – collaborating within Global Communications structures and cross-functionally.
We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Dubai Specific Benefits Include
25 days annual leave (pro-rated)
Referral Program
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

A key responsibility of a manager is leading their team. They give direction to their employees and answer their questions.