Manager, Product Management Full Time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Product Management

Overview

The Product Manager, will support the Product Management team in evolving our portfolio of Alternate Payment Methods across our MPGS offering. He/She will work closely with our Global and Regional Product Directors and regional leads to determine market needs and roll out suitable products and solutions that will enrich our local payment offerings across key markets.

Product Managers in Mastercard Gateway Payment Services
Translate a deep understanding of our customers into products and solutions that drive significant customer value
Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
Act as connector to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams
Drive globally-relevant solutions by understanding regional needs and trade-offs, and build scalable products that serve an array of customer segments
Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs

Role
Prioritize development efforts as they align against product strategy
Design and conduct user research, including customer interviews, in order to deepen understanding of customers’ pain points, motivations and opportunities
Ensure consistent alignment between business priorities and development objectives
Oversee timely and high-quality execution of creation of technical requirements
Drive the Go-To-Market and commercialization of our Alternate Payment Method products suite
Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals

All About You
Agile product management experience in payment products or related discipline
Experience in managing solutions designed for payments or a related financial services sectors preferred.
Analytical, solutions-oriented skillset with the ability to drive thought leadership.
Experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness
Keen understanding of competitive offerings and industry trends in the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements
Proven track record collaborating in cross-functional teams to deliver outstanding products and features
Excellent written and verbal communication skills including the ability to interface with clients
Highly organized and able to deal with multiple and competing priorities
Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)
Bachelor’s degree in business or relevant experience
Technical background (e.g. Computer Science or related field) a plus
Advanced degree is helpful

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.