About the job
Job Purpose
As HR Specialist – Governance & Compliance you will support the Governance & Compliance practices of the People Experience team and One HR by leveraging industry best practice. You will collaborate with all HR teams and other relevant internal stakeholders, such as Operations, Research & Effectiveness (OR&E), Internal Audit and Enterprise Data & Analytics (ED&A). Through applying Governance and Compliance practices, the roles primary purpose is to facilitate efficient and rewarding employee experiences across all people lifecycle dimensions, such as performance management, productivity, learning and professional development, attrition and retention.
In This Role, You Will
Enable process governance by conducting, in collaboration with the People Experience design team, process landscape assessments across the People Experience lifecycle and the entire one HR organisation’s activities to determine process effectiveness and eliminate inefficiencies. Implement innovative solutions such as Chabots, AI-driven process steps and other Robotic Process Automation (RPA) interventions that improve workflow, operations, and staff performance.
Support the consequent change management required to implement process changes. Ensure that all processes related to the entire employee lifecycle are fully GDPR compliant and in line with international best practices.
Perform data governance operational activities with ED&A and with a network of business Data Stewards (specialist level) and business privacy leads from across the one HR organisation to ensure that people data is governed correctly and treated as a corporate asset across all technology and analytics assets in own source systems and the Enterprise Data Platform (EDP).
Support the HR Data & Analytics function in the definition of analytics self-service model for business users across the one HR organisation.
Enable data risk & compliance practices through the collaboration with specialist business Data Stewards and with HR internal teams such as: a) the HR Data & Analytics function to ensure data quality and metadata management necessary for the construction of quality data models and relevant metric and KPI definitions and b) the HR Shared Services and Employee Data Management team to ensure implementation of agreed data quality and protection controls across all dimensions of employee data.
In collaboration with the HR Governance & Compliance Manager, implement an internal quality and control framework for the efficient functioning of all processes across all sections within the one HR organisation. Evaluate process risk profiles, design and implement steps to cover the risks identified and continuously monitor and improve the effectiveness of internal control.
Qualifications & Experience
To be considered for this role, you must meet the below requirements:
Experience
5+ years relevant experience including (but not limited to):
Industrial Engineering
Process improvement techniques such as supply chain management, Lean, Six Sigma etc
Project Management and business consultancy in operational and supporting areas
Innovation and Robotic Process Automation techniques
Experience working with a compliance or audit function within a business
Experience in the airline industry and/or in HR systems and products is desirable
Knowledge/Skills
Collaborative contributor in the sense that he/she can build trusted relationships and wide networks across a range of teams and individuals to deliver business benefits
Ability to multi-task and work across various departments with strict deadlines and to navigate competing interests across stakeholders
Business presentation and effective communication skills, both written and verbal, at all stakeholder levels
Ideally possess some level of knowledge of HR user/functional environment, Oracle ERP system and/or other leading HR Systems related to different business areas, to become a knowledge contributor for the various business stakeholders
Be digitally dexterous in his/her everyday work and possess strong analytical skills with proven ability to produce and analyse reports of high quality
Ability to contribute intelligently in translating data to actionable insights and in developing specific metrics to help business stakeholders navigate their business
Strong understanding of industry best practices in relation to analytics, systems and governance within a large organisation or business unit
Strong working knowledge of technologies such as Power BI, Microstrategy, SAP BO, SQL and Python is desirable
Experience of working in a multi-cultural expatriate environment
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