Global Vendor Manager Full Time

About the job
Job Description Summary

This role is responsible to provide routine oversight of GEHC’s key strategic HR Operations Supplier. This role will manage negotiations with dedicated providers in accordance with GEHC guidelines and policies. The role will focus on achieving the best contractual conditions while also ensuring internal customer satisfaction. Has knowledge of best practices and is aware of the competition and the factors that differentiate the market. The role will provide global framework for regional vendor support and deliveryGE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

Provide daily oversight of key strategic HR operations Supplier, including designing and monitoring KPI’s, understanding and approving change orders and ensuring supplier meets contractual requirements
Provide global support for solutions in areas where vendor support is not provided
Manage inventory of vendors (criticality/risk, contract expiration, contract renewals)
Provide standard terms and conditions for contracts
Document best practices and minimum standards for managing vendors (Routines, incident management, etc.)
Oversee process for measuring 3rd party risk (information security, business continuity, compliance)
Create standard risk assessment and classification to drive management requirements
Facilitate required routines with 3rd parties and service delivery teams to oversee performance, respond to issues and drive increased business value
Risk Assessment – create standard risk assessment and classification to drive management requirements
Inventory – Identify and maintain accurate inventory of managed vendors with risk level (H, M, L), contract expiration
Performance Management and risk monitoring- Ensure quality execution of program requirements in accordance with GE HealthCare policies. Create and publish monthly scorecard that measures vendor performance and monitors key risks. Scorecard should capture key service level agreements
Information security management – For vendors that have access to confidential information, partner with information security partners to execute required assessments
Vendor routines- Hold reoccurring vendor routine (frequency based on risk assessment). Performance, vendor risks, issues, and information security
Issues Management – Determine path of escalation to senior management for issues. Document vendor issues (description, issue remediation plan, and evidence for closing)
Termination – Capture justification for exiting relationship (ie breach, performance, convenience. Determine timeline for destruction of data (record retention laws). Obtain confirmation of data destruction. Revoke access from GE HealthCare facilities and/or systems. Formally notify Vendor of termination (in accordance with contractual terms)

Qualifications/Requirements

• Knowledge is comparable to a Bachelor’s degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 4 years of relevant work experience). All candidates must have a minimum of 5+ years of experience in HR Operations/Lifecycle or related work experience

• This role requires advanced experience in the Sourcing & Supplier Management

Desired Characteristics

• Prior GE Experience

• Solid interpersonal skills; ability to work effectively in a team-based environment

• Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness

• Proficiency in HR systems (ex. Workday) and technologies

• Ability to quickly embrace new technologies

• Experience establishing and maintaining customer and supplier relationships

• Supportive team player with a drive to create a positive work environment

• Applies solid judgment ensuring integrity, compliance, & confidentiality

• Passion for continuous process improvement and simplification

• Ability to anticipate and resolve challenges

• Strong analytical and problem-solving skills with proven ability to organize and analyze data

• Ability to work in a fast-paced environment, prioritize multiple tasks and meet deadlines

• Self-starter who can manage multiple tasks simultaneously with minimal supervision

• Ability to communicate effectively verbally and in writing across all levels within the organization

• Proficient in the use of Microsoft applications: Outlook, Excel, Word, and PowerPoint

While GE Healthcare does not currently require U.S. employees to be vaccinated against COVID-19, some GE Healthcare customers have vaccination mandates that may apply to certain GE Healthcare employees.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Vendor management is a discipline that enables organizations to control costs, drive service excellence and mitigate risks to gain increased value from their vendors throughout the deal life cycle.