About the job
Floor Supervisors oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaint.
Key Result Areas | Performance Indicators:
Training restaurant staff.
Managing restaurant staff’s work schedules.
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Oversee health code compliance and sanitation standards
Monitoring future needs for goods, kitchen supplies, and cleaning products; order accordingly
Monitoring the restaurants cash flow and settling outstanding bills.
Reviewing customer surveys to develop and implement ways to improve customer service.
Resolving customer complaints in a professional manner.
Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort & provide the team with a vision of the project objectives.
Motivate and inspire team members & Lead by setting a good example (role model) – behavior consistent with words
Specifications (Qualifications, Experience, And Skills)
Minimum high school academic.
Experience minimum 1-year similar position.
Good talent, good appearance, good presentation.
Ability to be integrated in new work environment.
High interpersonal skills, and communication skills
Hard worker, teamwork player.
Highly Self-motivated with the ability to motivate others as well.
Leadership and multitasking.
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