About the job
Position Summary:
The Executive Assistant (EA) primary role is to support the SMD leadership group and/or senior team members, as listed below, and to assist the Corporate Services team in the smooth running of the office.
Scope and Responsibilities:
– PA/Secretarial support to the Senior Managing Director(s)
– Manage all business travel logistics (air tickets, hotels, transfers, redemptions, frequent flyer cards etc…) through the application and the local travel agent
– Ensure all necessary arrangements are completed for meetings, whether internal or with external clients
– Extensive diary management
– Manage preparation, submission and tracking of expenses through the platform and accurate matter code (billable to client) is included in each expense
– Input hours (billable and nonbillable) in time recording application (hours must be logged by end of the month)
– Maintain current and accurate documentation pertaining to family personal documentation, such as passports, permits, academic certificates and birth/marriage certificates
– Maintain Visa and immigration documents for SMDs, spouses, and children (if applicable)
– Assist with office related matters, functions
– Use of internal platforms and programs and become an SME on each (Salesforce, Chrome River, Carpe Diem)
– Upload medical claim forms in the respective SMDs profile for reimbursement.
– Assist with office-related matters, overall administrative assistance, including PA cover
Desired Skills and Experience
Experience and Skills:
– Minimum three years PA experience
– Previous experience in a professional services environment, preferably telecommunications or financial services; ideally with a multi-national company with international exposure
– Microsoft office application knowledge (Word, Excel, PowerPoint)
– Relevant university degree, preferably Business Administration (BS or similar)
– Excellent professional written and verbal communication in English
– Ability to interact with other members of the business as well as external parties
– Must be able to multi-task effectively
– Ability to cope with aggressive deadlines and work under pressure
– Understand and manage multiple time zones
Personal Attributes:
– Highly organised and meticulous
– Flexible to accommodate urgent out of hours requests
– Proactive, dedicated to meeting deadlines and able to manage stress
– Resourceful and willing to actively develop knowledge of the business
– Smart appearance, well-presented and professional
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