About the job
An Exhilarating Opportunity
Famed For Its High-energy Lifestyle, Entertainment, And Culinary Offerings, FIVE Is The Epitome Of Daring Glamour, And Includes These Famous Luxury Lifestyle Destinations
Are you ready to be part of our Trailblazing FIVE Tribe thats setting the Gold Standards. FIVE Hotels and Resorts is seeking a bold and innovative individual whos passionate about creating unforgettable, Next-Level experiences for our guests and other FIVERs.
Dubbed the hottest hotel in Dubai, the dare-to-be-different FIVE Palm Jumeirah is home to award-winning restaurants, bars, and Dubais #1 rooftop club.
An uber-chic hotel capturing the excitement of new Dubai, FIVE Jumeirah Village is the worlds most-reviewed hotel on Booking.com. With 269 private pools and jacuzzies, the hotel promises an exclusive chic penthouse lifestyle.
Switzerlands ultimate entertainment hotspot, FIVE Zurichs luxury lifestyle award-winning restaurants, rooftop club and buzzing pool are centered around FIVEs hallmark musical stylings.
Opening in 2023, FIVE LUXE is a prime beach property in Jumeirah Beach Residence. Embodying the unique Vibe at FIVE, it will offer ultra-luxe, eco-conscious residences for luxury aficionados.
FIVE is a leader in sustainable luxury living and hospitality. The companys science-meets-styled Sustainable Indulgence philosophy has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4s BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. These achievements highlight FIVEs comprehensive and committed scope of sustainability strategy permeating operations, governance and community.
FIVERs are cultured yet chic, confident yet self-effacing, and work hard to play even harder. As a FIVE Tribe Member, youll personify the distinct FIVE-Styled Vibe and use it to create Insta-Perfect experiences for our guests that keeps them coming back for more. If you dream of being surrounded by like-minded individuals who share your passion for delivering unforgettable moments that last a lifetime then look no further.
Your outstanding communication, leadership and organizational skills enable you to be a natural self-starter. Youre a creative and critical thinker that implements hand-crafted solutions, which set new standards of excellence. You have an eye for detail and execute tasks with precision and finesse. Your outgoing and approachable nature enables you to connect with other FIVERs and key stakeholders, ensuring their Journey at FIVE is nothing short of sensational.
So, have the best time ever by joining our Executive Office as an Executive Assistant to deliver exceptional experiences across our Award-Winning lifestyle destinations. Jump on board and unleash your potential in an exciting and buzzing environment that will take your career to new heights!
An Equal Opportunity Employer
The FIVE Tribe represents over 70 nationalities across its over 1500 employees. FIVE is committed to hiring a diverse and inclusive workforce as an equal-opportunity employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organizations, the FIVE Tribe is more than a group of people working together it is a family bonded by common values and goals, celebrating people, culture and diversity.
Manage all operational procedures to enhance service and quality.
Active implementation of departmental strategies and action plans.
Communicates a clear and consistent message regarding departmental goals to produce desired results.
Coordinate with the heads of departments to implement departmental strategies and action plans which are in alignment with the wider organizational strategy
Control payroll and operating expenses in coordination with the Hotel Manager.
Stay as a visible interface with the guests to obtain feedback on service levels and overall satisfaction.
Works to continually improve guest experience by integrating obtained feedback into action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Sets goals and expectations for direct reports using the performance review process and holds them accountable for successful execution.
To ensure regular progress update & reviews are conducted for all department heads
To regularly update the Hotel Manager on all operations achievements and key issues
What Were Looking For
Current experience as an Executive Assistant with a luxury hospitality brand, in a high volume environment
Ability to organize multiple projects, manage and priorities multiple tasks and meet deadlines
Strong communication and listening skills
A Hands-on approach with a can-do! work attitude; with a fun-to-work-with energy at all times!
A commitment to delivering exceptional guest services with a passion
An ability to find creative solutions while taking ownership for all duties and tasks assigned
Strong working knowledge of industry regulations is beneficial
Fluency in English (written and spoken) is necessary.
Proficiency in multiple languages is an added bonus.
Work Smart, Play Hard! Unmatched FIVER Benefits for Life!
Immerse yourself in the dynamic and exhilarating FIVE Vibe, where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas.
Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.
Enjoy attractive incentive opportunities that recognize your hard work and dedication. Be rewarded for your achievements and contributions to FIVEs success.
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