About the job
( 10625 )
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn.
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the worlds leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couples retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, its our passion.
Job Summary
Under the guidance of the VP Revenue Management, the Director, Revenue Management is responsible to execute the implementation of the strategic long-term Total Revenue plan into actionable results that directly affect properties performance for Rooms, Food and Beverage, Spa, Retail and other Revenue Centers. The DORM supervises the operations of the Revenue department, internal and external communication, team support, motivation, and ensuring that all financial targets are reached. Directs the Revenue Management team to proactively and cost effectively maximizes all opportunities to increase total Hotel revenues, RevPAR, System Delivery with a target of becoming RGI market leader. Identify all opportunities to find the right price for the right customer at the right time via the right channel. Fully utilize available tools and systems to maximize all revenue streams of the Atlantis the Royal. Apply all facets of pricing, demand analysis, yield management, market segmentation, business mix, selling strategies and tactics in accordance with worldwide best practices. Conduct and implement revenue management strategies throughout the resort. Operate in a matrix management environment to support the overall goals of other departments, with a focus on increasing revenues and RGI position.
Key Duties And Responsibilities
Further develop the distribution platform for Atlantis The Royal (but not limited to): Identify best solution for CRS / GDS Ensure available technology (PMS & CRS, RMS/ E-channels and GDS) is fully utilized and understood according to property specific business mix and requirements.
Ensure optimal use, and measure performance on all distribution channels, to ensure that fair market share is achieved if not surpassed, e.g. Atlantis.com, GDS, and OTAs, Travel Trade Partners etc; Assist the Sales & Marketing Team in devising marketing campaigns, to ensure that the Hotel reaches the right source markets, at the right time, in the right place.
Ensure optimal use of revenue management system.
Monitor competitor availability and pricing daily, using all available tools such as Industry Reports, Internet, Dummy Bookings etc.., and subsequently analyze & report actual performance versus competitive set.
Implement pricing strategies, yield strategies, selling strategies and revenue management best practices. Investigate and communicate new ways to capture optimal revenue potentials.
Develop & implement rationally related pricing structures for Direct, Wholesale, Groups & Corporate with cohesive synergies between the segments.
Understand the dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors and all demand generators for the destination.
Carry out analysis of Booking Patterns & Market Trends and ensure that these are recorded to facilitate future decisions.
Evaluate rate strategy daily with findings and recommendations daily.
Identify and propose the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality diam enim. Nunc porta.
To identify and propose tactical offers to generate incremental revenues.
To prepare and review weekly accurate 3 months forecast for hotel rooms revenue by Market Segment/Day.
To prepare and analyze monthly accurate 12 months forecast for hotel rooms revenue by Market Segment/Day.
To prepare and analyze revenue month end reporting including critique, findings and strategy actions.
Prepare in the production of the hotels annual budget and to assist in the creation, update and evaluation of the hotel Strategy Plan.
To prepare a weekly Commercial Strategy Meeting. Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.
To ensure all standards and processes and procedures for Revenue Management are followed.
Conduct annual revenue management audits for all revenue generating departments.
Drive implementation of revenue management processes across all business units
To propose incremental revenue generators to maximize overall hotel revenue.
Ensures the total revenue focus and activity is synchronized between each department/revenue stream.
Set monthly targets of up selling revenue for front office and reservations department.
Maintaining high standards of data quality through system maintenance and audits
Skills, Experience & Educational Requirements
5 years in similar position within 5-star hospitality
Bachelors in Hospitality Management, or any Financial Major
Advanced Microsoft Office Suite
STR Portal
Advanced Opera PMS (pricing, restrictions, reporting)
Infor Vision
Understanding of Bi-Tools
Advanced usage of a major Revenue Management Software (Duetto, Ideas or similar)
Advanced usage of Rate Shopping Tools (Rate Tiger, Rategain or similar)
Advanced CRS and channel management systems knowledge
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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