About the job
Direct Sales Advisor
Permanent, Full time
Apply by 20th March 2023
Here youll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. Youll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose helping people live longer, healthier, happier lives and making a better world.
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
As Direct Sales Advisor you will drive new business sales for Bupa Globals Individual Private Medical Insurance plans in the UAE. You will take leads from the team of qualifiers and establish contact ensuring that all leads are followed up promptly and efficiently.
What Youll Do
Build professional rapport to identify customer needs and generating opportunities to convert and close sales on the phone and/or at face to face meetings
Accurately maintain and update customer records on all relevant systems and trackers once the sale is closed. Ensure that records are accurately updated whenever a customer makes contact.
Work closely with the marketing team to drive return on investment on media campaigns.
Work closely with the pricing and underwriting team to support the customer purchase journey and quoting process.
Comply with all regulatory and governance requirements including, IA, DHA, FCA and Treating Customers Fairly
Contribute to the continuous improvement process by putting forward ideas for improvement and making a contribution to focus groups
What Youll Bring
A proven track record in outbound telesales is essential with a minimum of 2 years experience, from the financial services sector or a brokerage background, relevant transferable skills and knowledge from other sectors.
Experience of selling high value consumer products and service to high net worth consumer segment
A track record of achieving and exceeding sales and quality targets
Excellent ability to build relationships with internal and external stakeholders
Outcome and delivery focused
Self-motivated with the ability to work on own or within a team and promote a positive attitude
Computer literate with sound knowledge of Microsoft Packages.
Excellent communication skills with fluent written and spoken English
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. Well make sure you are treated fairly. Thats why were happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether youve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isnt where you’ve been.
This is where you’re going.
This is what we have belief in.
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