Puffy is one of Americas fastest-growing e-commerce retailers. Our award-winning mattresses are developed with obsessive attention to detail and are loved by thousands of sleepers worldwide.
Since entering the bed in a box market in 2016, we have experienced consistent and considerable year-on-year growth. Driven by a mission to make optimal sleep health a priority for all, we are now entering an exciting phase of global expansion to offer our signature comfort to Canada. Puffys product range now extends to the entire bedroom, including pillows, bedding, and bedroom furniture.
Puffy is looking for an Conversion Rate Optimization Manager to join our growing team in Dubai. Reporting to the Senior Marketing Manager your main goal is to improve the Puffy website’s sales conversion rates through end-to-end management of the conversion optimization process. This role will be pivotal in how we understand our customer conversion journey, build our test and learn roadmap and use web analytics to optimize digital marketing campaigns.
What you’ll be doing
Create conversion optimization strategies using both qualitative (page evaluations, UX design principles, site reviews) and quantitative (traffic source analysis, web analytics tools) sources
Conduct internal planning meetings and lead the development of A/B & multivariate testing road maps that will lift conversion rates
Establish and maintain a clear backlog, and define the optimization roadmap that will increase conversion, customer engagement, and other KPIs.
Identify optimization opportunities, analyze and interpret site usage data and trends through rich and in-depth data analysis, consumer research (quantitative and qualitative), and usability studies.
Create high-quality, comprehensive deliverables such as project strategy decks, creative briefs, and weekly/monthly reports
Troubleshoot and spot existing issues with optimization test set-ups and present results internally or externally through the production of high-quality documentation
Train team members on Conversion Optimization
Ideally you’ll have
5+ years’ experience working specifically in CRO and Analytics
Advanced understanding of Web analytics such as Google Analytics, Adobe Omniture
Deep understanding of conversion/persuasion best practices
Good understanding of UX/UI design principles
Copywriting skills, particularly the ability to write compelling value propositions
Internalized knowledge of online marketing concepts & the role that usability and user experience plays in achieving online business goals
Hands-on experience with any conversion optimization testing tools such as LiveBall, Optimizely, SiteSpect, Test & Target, Optimizely, Unbounce
Ability to manage multiple projects with rapidly changing variables and eager to take end-to-end ownership with little supervision
Excellent attention to detail and strong organizational skills
Exceptional oral and written communication skills
Proactive and self-motivated to seek answers, generate ideas, and develop new skills
Puffy Perks & Benefits
We challenge the status quo. Work with young and supportive colleagues. The leadership team are highly entrepreneurial, it reflects. Ideas, challenges, think tanks, it is all in your day to day.
Not in Dubai yet? We will cover your visa requirements and help you settle with flights and temporary accommodation (2-week hotel stay).
Flights home once per year.
A modern and stylish open plan office in the heart of Dubai Marina. Dozens of restaurants, cafes, supermarkets and shopping within a 5 min walk! Ps. Dont worry we have free company parking.
We promote a healthy lifestyle! On top of world class health insurance (dental & vision included), our kitchen is stocked with organic snacks, juices, fruits, tea & coffee.
Top tier tech stack. We are young and modern. G suite, Atlassian, Re-tool, Asana, Slack. Need something more? Ask away.
The best equipment, whatever helps you get your work done. Choose your own laptop, monitor (we prefer curved Samsung screens;)), Super ergo office chairs, and whatever else you need.
Closing the week with a delicious catered lunch on Friday.
For more information about Puffy, visit https://puffy.com.
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