About the job
Title: Commercial Assistant, Consumer Fragrances
Reporting to: Regional Director, Perfumery, MEA
Location: Dubai, UAE
At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.
Support sales executives to manage their accounts, both externally (with clients) and internally ; Support projects administration, account management activities (such as customer data and products life cycle) and routine inquiries from clients.
Handle customer projects: enter and follow up in project management tool according to established rules, coordinate activities with other functions involved, including sampling for clients and for consumer tests.
Create and maintain new product introductions and discontinuation information
Manage all commercial data (MDM requests, CMIRs, prices and price conditions, M&L notices, product portfolio, products submitted etc).
Prepare and organize client meetings and submissions, take care of day to day client requests; collaborate with Customer Care to ensure client satisfaction.
File and maintain all commercial documents, including contracts and agreements and perform general administrative tasks.
Bachelors Degree in Business Administration or equivalent.
At least 5 years experience as Commercial assistant/sales support in a multinational company
Mastering of IT systems & tools: SAP (CMIR, MDM customer, MDM material, sampling, pricing) Project master, Spire, Class, Encyclopedia, Sharepoint
In depth knowledge and usage of sales working processes and rules
Great communication skills, collaborative and able to work with multiple teams / stakeholders
Excellent analytic skills and attention to details
Fluent in English
A collaborative and high-performance work environment where teams work together to bring progress to life and create a better future
The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
Work in very close proximity to our business in a global and intercultural environment
A flexible work environment that empowers people to take accountability for their work and own the outcome
A culture that prioritizes safety and well-being, both physically and mentally
A space to grow by encouraging and supporting curiosity and an open mindset
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