Collection – Retail Sales (Emirati / UAE National) Full Time

Job Responsibilities:

– Monitor accounts on a daily basis to identify outstanding debts.

– Identify outstanding account receivables.

– Investigate historical data for each debt or bill.

– Contact clients and discuss their overdue payments.

– Take actions to encourage timely debt payments.

– Process payments and refunds.

– Resolve billing and customer credit issues.

– Update account status records and collection efforts.

– Prepare and present reports on collection activities and accounts receivable status.

Job Requirements:

– Bachelor’s degree in Accounting, Business Management or equivalent.

– Excellent negotiating skills.

– Knowledge of MS Office and accounting software/database.

– Knowledge of payment plans, accounting and billing procedures.

– Knowledge of collection laws and regulations.

– Problem-solving and critical-thinking skills.

– Customer orientation and ability to adapt/respond to different types of characters.

– Patience and resilience.

– Ability to multi-task, prioritize, and manage time effectively.