Client Onboarding Analyst – Arabic Speaker Full Time

About the job
ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.

We are seeking a Bilingual Client Onboarding Analyst (Arabic and English) to join our rapidly growing workforce in Dubai. The role will focus on client onboarding services, ensuring applications are processed within SLAs, and in line with governing KYC and AML policies. As a Client Onboarding Analyst, you will be responsible for ensuring that all KYC cases are being completed to the highest standard and in line with regulatory and company policies. You will be supporting our Compliance, Payments, Customer Services, and Sales teams by providing ongoing due diligence and transaction monitoring, where required.

Responsibilities:
Review, process, verify, and manage the client onboarding journey
Conduct electronic checks, including PEP and sanction checks
Liaise with clients where required, ensuring an efficient onboarding experience
Process a range of applications from individuals to corporations
Address all internal and external inquiries relating to client onboarding
Identify and monitor possible Politically Exposed Persons or Sanctioned individuals for KYC and risk purposes
Proactively engage with client-facing departments to inform on client onboarding, policy, process, and procedure changes
Ensure all client communications and records are accurate and up to date
Produce reports and Management Information for company leadership
Ensure adherence to departments SLAs
Conduct account maintenance activities including annual reviews and client data refresh
Meet ongoing training plans

Requirements:
1 year experience in AML, KYC functions in a financial services company
Experience using digital technologies for e-kyc and managing financial crime
Previous experience of end-to-end AML / KYC processes which include Onboarding, transaction monitoring, client screening
Ability to work within a highly regulated environment
Understanding of Financial Crime prevention and Know Your Customer requirements
Understanding of regulatory environment, including applicable regulations in different scenarios, best practices in implementation of regulatory ready processes, available tools, technologies
Strong attention to detail
Excellent analytical, oral, and written communication skills
Full Professional Proficiency in English and Arabic
Ability to work shifts, including weekends