Billing Executive Full Time

About the job
Company Overview:

U drive is the First Car Sharing company in the Middle East. Our service innovation provides short-term car rentals, with our entire fleet of cars accessible through our Smartphone App. Licensed by Dubai RTA, we enable a solution that addresses increasing car demands, higher energy costs and limited parking slots, while reducing the negative impacts of private vehicle ownership.

Purpose:

Responsible for sending invoices to clients and monitoring outstanding balances to ensure each account payment is cleared on time. Report generation which clearly states the outstanding balance.

Key Responsibilities and Duties:

Invoicing, Customer Handling & Other Daily Task
Addresses customer service queries from Fresh desk and emails related to billing
Invoice creation and adjustment
Issue invoice to customers where required
Update the payment received
Responsible for ensuring timely and efficient collection of customer invoices and keep the overall receivables below 5% of Monthly revenue
Inform customers of the pending payment
Maintaining customer database
Preparing account statement for customers where necessary
Allocating and charging RTA fines
Charging penalties & Fines according to company rules
Coordinating with collections Team
Responsible for preparing the daily sales & fines report and reconciliation with the bank statement
Collection dash board preparation & monitoring and charging the customers directly
Updating customer data base in excel
Preparation of Adhoc reports as informed by the management
Indepth analysis of pending receivables

Competencies:
Indepth analysis of pending receivables
Diploma or University Degree in Business, Accounting, Finance or related discipline
Knowledge of RTA fines and knowledge to navigate the websites required
Experience in the mobility/Transportation industry
2 years of Call center /Billing specialist / Muhammad Umair Muhammad Nawaz Customer service is a MUST
Proficiency in MS Excel and ERP Software is a must
Ability to organize and coordinate multiple tasks at a time.
Should be able to work in a cross-functional environment and connect the dots.
Attention to detail for accuracy.
Ability to work independently or in teams as and when required.
Outstanding interpersonal skills.
Strong verbal and written communication skills.
Outstanding negotiation skills.
Trustworthy and critical thinker.

Billing clerks create invoices, credit memos, update accounting records, customer information, and send payment reminders.