About the job
Full Time
About Four Seasons Hotel DIFC
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.
Join our Team
Work with a team that boasts of employee diversity of 36+ nationalities and which is built on mutual respect, collaboration, excellent service.
Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
Four Seasons have been ranked in FORTUNE Magazine’s 100 best companies to work for since 1998.
Responsibilities
Engages in the marketing of his/her outlet; participates in the drafting and implementation of the Food & Beverage marketing plan; initiates discussions on menu mix with senior Food & Beverage management; drives upselling programs.
Engages in guest interaction in a sensitive and appropriate manner; creates personalized experiences; establishes a network of regular guests and keeps relevant and accurate records.
Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur.
Plans and executes events in cooperation with PR, Sales & Marketing.
Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook.
Ensures adherence to cashiering and control procedures; maintains a ‘clean’ POS database.
Is proficient in the costing of menu and beverage list items including buffets; can determine and analyze gaps between actual and potential food & beverage costs as well operating expenses.
Requirements
Has 3-4 years of relevant experience in a 5-star hotel/resort
Must have prior Mixologist experience.
Possesses aptitude, management skills and upward mobility.
Possesses business acumen, well developed guest PR skills and personal flair.
Has a well-developed interest in food and wines; has undergone professional training in food and Wine knowledge; is a ‘foodie’.
What Do We Offer
Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning & Development Programmes, Vibrant fitness facilities including Swimming Pool, complimentary nights in other Four Seasons Hotels and much more.
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