About the job
Job Overview: We are seeking an experienced Restaurant Manager who will be the Asst. The Restaurant Manager for one of our client. The Restaurant Manager will provide our guests with consistently high-quality dining experiences, and an unmatched motivation to supervisor, and other peers.
Oversees the dining area and supervises food and beverage service staff in accordance with client operating policies that he or she may help establish.
Taking the lead and responsibilities on restaurant sales in terms of target achievement.
Taking a lead on business development, i.e., designing and implementing strategic sales that expand customer base and ensure a strong client presence.
Creates a positive team atmosphere among Team Members.
Maintains records of staff periodic manner and operating costs.
Provides feedback and coaching to the FOH team regularly.
Understands building capability through Cross training.
Treats all Team Members fairly, and with respect.
Works with FOH staff to ensure proper food presentation and proper food-handling procedures.
Handle guest complaints in restaurants.
Schedules periodic food and beverage service staff meetings to ensure the correct interpretation of policies and obtain feedback from staff members.
Maintain budget and employee records, prepare timesheets, and monitor bookkeeping records.
Keep a regular check on ordering/receiving supplies such as tableware, cutlery, and other items.
Arrange for maintenance and repair of equipment and other services.
Total receipts and balance against sales, deposit receipts, and lock facility at the end of the day.
Ensures new products are executed properly during the following roll-out.
Is capable of handling irate customers with a friendly/calm attitude.
Ensures product quality and great service.
Shows enthusiasm about guests within the restaurant.
Is flexible in dealing with changes/problems (e.g., being short-staffed).
Shifts priorities and goals as work demands change.
Priorities tasks effectively to ensure most important tasks are completed on time.
Delegates and follow-up effectively.
Taking Ownership of issues or tasks and also giving detailed updates to Department Manager.
Coaches team on how to exceed Guest expectations.
Effectively identifies restaurant problems through daily manager reports and can ideate & execute to resolve the same.
Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record-keeping tasks.
Proficiency in Point of sale (POS) software, inventory software, Restaurant guest satisfaction tracking software etc.
Assist in planning regular and special events.
Qualifications & Experiences:
Diploma or Bachelor Degree in Hospitality Management.
Minimum 3+ years of relevant Asst. Restaurant Manager experience in hotels/restaurants (Sales background highly preferred).
Minimum 8+ Years of relevant Restaurant Supervisor experience in hotels/restaurants.
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