About the job
An Exhilarating Opportunity
Are You Ready for a Daring Challenge with The Worlds Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining FIVE-Star Hospitality and Setting the Gold Standard across the Industry.
Join the FIVE Tribe – and Get Ready to Make Waves.
The Candidate
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A Can-Do! Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
What Were Looking For
A minimum of 3 years of experience as a Floor Supervisor, Assistant Restaurant Manager or Restaurant Manager in a Luxury Hotel is preferred.
A Bachelors degree in Hospitality Management or a related field is a plus.
Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Restaurant Management software and POS systems.
Comprehensive understanding of Health and Safety Regulations, Food Hygiene Standards, and Best Practices in Restaurant Operations.
Proven track record in Achieving Financial Targets, managing budgets, and implementing cost control measures without compromising on quality and service.
A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
Professional, Insta-Worthy Appearance, always adhering to FIVEs Grooming Standards and maintaining a polished, FIVE-Styled demeanour.
Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
Finds creative solutions and takes ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
Key Responsibilities
Assists the Restaurant Manager in the daily Operations, kick-starting each day with a visionary Approach to delivering next-level Service.
Continuously delivers exceptional Service by personally interacting with Guests throughout their Dining Experience, Anticipating their Needs and Exceeding Expectations.
Showcases a Proactive Approach to addressing Guests concerns and fulfilling their requests, Swiftly Resolving any issues to ensure remarkable Guest Satisfaction.
Enhances the overall Guest Experience by demonstrating Seamless Operations and Excellence in Service Delivery.
Oversees the efficient Functioning of the dining area, and other designated Service Zones, creating a disruptive Vibe at FIVE that invigorates Guests.
Coordinates with the award-winning Culinary Team to curate and deliver FIVE-Star Culinary Masterpieces, maintaining impeccable Quality and Insta-Worthy Presentation Standards.
Ensures stringent Health and Safety Standards, including Sanitation Guidelines, and Food Quality Control measures to meet Regulatory Requirements and maintain FIVEs industry-leading Standards of Cleanliness and Hygiene.
Assists in recruiting, training, and supervising FIVEs high-performing Restaurant Team, fostering a bold and dynamic Work Environment.
Conducts regular Performance Evaluations, providing constructive feedback, and recognising FIVERs who embody FIVEs boundary-breaking Ethos.
Liaises with the Food and Beverage Manager as well as various Departments to ensure Seamless Coordination and a Smooth Operation.
Proactively collaborates with the Food and Beverage Manager and other relevant stakeholders to discuss Operational Requirements, upcoming events, and special promotions.
Attends regular Team Meetings and ongoing bespoke Training Sessions to improve Product Knowledge and Service Skills.
Stays informed about Industry Trends, emerging ingredients, and cutting-edge Culinary Techniques to consistently enhance Guests Dining Experience.
Embodies a Visionary Mindset that continuously Disrupts and Breaks Boundaries.
Contributes to the signature behind-the-scenes Vibe at FIVE, playing a vital role in the success of FIVEs award-winning initiatives.
The Team
FIVERs are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, youll Personify the distinct Vibe at FIVE and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime then Look No Further and Unleash your Next-Level Potential.
An Equal Opportunity Employer
The FIVE Tribe represents over 70 nationalities across its over 1500 FIVERs. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
About FIVE Hotels And Resorts
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVEs award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
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