About the job
( 11022 )
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couples retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, its our passion.
About The Role
Do you enjoy working in a fast-paced environment handling all aspects on guest needs? Are you passionate about hospitality and service and are driven to ensure world leading service is delivered in every guest interaction?
As an Assistant Manager, Call Center you will be responsible for assisting the Manager, Call Center in managing all aspects of the daily operations of the Call Center. The role requires auditing, planning, analyzing, training, and reporting to ensure the customer experience is continuously enhanced to meet the highest levels of guest service per resort standards. The ideal candidate must be an excellent communicator and able to evaluate the service delivery to ensure the highest levels of product knowledge and be able to provide factual tangible feedback to enhance the guest experience.
About You
A successful candidate should hold a bachelors degree along with a passion for training and extensive knowledge of Call Centre operations with a proven history of driving and motivating large teams toward service excellence. We are looking for someone who has a minimum of 2 years in a similar position within the luxury Five Star property, have excellent verbal and written communication skills and thrive on working in a face paced team environment.
About the job Job Description Job Responsibilities: Supervise the team within the department, ensuring that the correct standards and methods...
Apply For This JobAbout the job Essential 5 : 7 years experience in Hybris eCommerce platform operations and development. At least 2/3 years...
Apply For This JobWe are a fast-growing UAE-based company involved in the manufacturing and global distribution of premium, gourmet snacking products. We are...
Apply For This JobAbout the job Job Description Functional Accountabilities Lead the development of internal business intelligence reports, including interactive business intelligence reports,...
Apply For This JobAbout the job IIQAF is seeking an experienced and knowledgeable Billing Assistant to join our team. This role will be...
Apply For This JobAbout the job Job Description We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves...
Apply For This Job