Account Manager Full Time

Responsibilities

Strategic Planning

• Contribute to the development of the areas business development strategy
• Identify P&L opportunities for the client
• Ensure the development of individual designated clients operational plans, with corresponding tactics and actions to achieve defined goals
• Ensure that the necessary Marketing plans are in place in good time (3 months ahead) and have sufficient justification for any supporting Xoxoday spend
• Monitor the development of the banking, cards and loyalty industry across the region, analyse trends and understand factors impacting current and potential business opportunities for Xoxoday
• Monitor, analyse and propose responses to competitor strategies

Business Development & Relationship Management

• Establish, develop and manage the relationship between Xoxoday and designated clients , including third

parties where applicable e.g. IT service providers, Card processors etc

• Responsible for the KPIs which contribute to client revenue generation.
• Identify new business development opportunities and take accountability for and manage the project

evaluation of these. Focus on achieving business targets through growing existing business and

developing new business opportunities. Monitor business results of designated clients and anticipate

challenges and take proactive measures to accomplish targets and meet KPIs.

• Ensure effective communication of progress to targets both within Xoxoday and with Clients.
• Develop, maintain and cultivate close relationships with decision-makers and senior management of

designated clients. Understand their business strategies, priorities, needs and business processes,

present to them strategic ideas and share Xoxoday’s views on industry developments, advising how Xoxoday’s